reasons (Serious illness,
dismissal, destruction or
stealing
in the professional buildings)
- refunding of your luggage in the event of fstealing, loss or destruction
during the stay, with height of 762 €.
This insurance is optional. Its price is 2.3 % of the
total cost of the stay
(with
a minimum of 7 €).
4 Assistance - Repatriation
(Obligatory)
The "Assistance repatriation" insurance
obligatory and is included in
the total price of the stay. We subscribed it for you near the group Générali -
Europ Assistance. It guaranteed to you an assistance and a medical repatriation
on all Western Europe.
It concerns only people from the European community.
It accounts for only 0.7% of the total amount of the voyage (with a minimum of 3
€).
This contract presents the following guarantees:
- Expenses of repatriation at the real cost
- medical Expenses up to 7623 € (minimum
Fee
31 €)
- Expenses of help and rescue to the amount of 1525 €
- Advance in the event of loss or
stealing
of the means of payments, with
height of 2287 €
- Advance on the lawyer fees: 1525 €
- Advance on the penal guarantee with height of 7623 €
A specimen will be given to you to the inscription.
5 Risks
Any excursion involves a risk,
even minimal. Each participant assumes them in
all knowledge, commits himself not making carry the responsibility for the
accidents and incidents being able to occur within the normal framework of this
activity,
to
Evazio
and
its
subcontractors.
This is also valid for having rights and members of the family.
Each participant must conform to the rules of prudence and
follow
the advice given
by the guide. Evazio could not be held for
responsible
for the accidents
resulting from imprudence from a member
of
the group.
Some of our stays are sold without guide. The fixed price includes a
description of the route and
a map.
The not accompanied stays thus suppose a suitable knowledge of the
map
reading and orientation, in particular in mountain. Each participant must
conform to the rules of prudence and take the advice given by
the "road-book".
Evazio cannot be held
for
responsible
for the accidents resulting from
the
imprudence
of
a
participant, a bad reading or a bad interpretation of the descriptions.
6
Modifications
For each stay, we indicate a program with the choices of routes, activities,
lodgings and restorations which seemed to us most judicious according to the
places and seasons.
Our guides are likely to modify some of them for weather reasons, levels of
groups, safety.
7 Prices
For all the stays, the prices
mean from
the
point of appointment
to the point
of dispersion.
The prices include, except contrary mention :
- lodging
with full board
and
2 people per room,
- the framing except for the not accompanied stays,
- the loan of the collective and individual material if necessary,
- the material of bivouac and intendance,
- expenses of organization and logistics,
- the share in the expenses of transport once
in the appointment place
- the insurance assistance - repatriation.
The prices do not include/understand:
- the insurance cancellation - luggage (optional),
- the transport
from
the residence ito
the appointment place,
- the expenditure in personal matter and drinks,
- mentions indicated if necessary.
8
Litigations
All claims must be written and sent, registered, to Evazio 38
Cours of the Marshal Foch 33000 Bordeaux
- France, at the latest within 8 days following the date of return
of the stay, accompanied by the supporting documents. At the end of this period,
no
claim
will be accepted.
Any litigation will be
stated
by
the jurisdictions of Bordeaux.
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GENERAL CONDITIONS
The current terms and
conditions are applicable in relation to the organisation of the sale
of trips, stays and/or packages, in compliance with articles R211-3 to
R211-11 of the French Code of Tourism, of which the complete
reproduction is set out below:
Article R.211-3
Subject to exclusions provided for in the third and fourth paragraphs
of Article L. 211-7, any services of offer and sale of trips or
holidays give rise to the handing over of appropriate documents that
meet regulations defined in this section. In the case of air transport
ticket sales or regular line transport tickets that are not
accompanied with services linked to this transport, the vendor issues
one or several tickets to the purchaser for the entire trip, issued by
the transporter or issued under the transporter's liability. In the
case of transport by request, the name and address of the transporter,
on whose behalf the tickets are issued, must be detailed. Separate
invoicing of different elements of the same tourist package does not
lead to the vendor being exempt from obligations arising from the
statutory provisions of this section.
Article R.211-3-1
Exchange of pre-contractual information or the availability of
contractual conditions is carried out in writing. This may take place
by electronic means under conditions of validity and performance as
provided for in Articles 1369-1 to 1369-11 of the Civil Code. The
vendor's name or corporate name and address are mentioned as well as
the registration number as provided in Article L. 141-3 or, if
applicable, the name, address and registration details of the
federation or union mentioned in the second paragraph of Article R.
211-2.
Article R.211-4
Prior to entering into a contract, the vendor must provide the
consumer with information on the prices, dates and other constituent
elements of the services supplied during a trip or holiday, such as:
1° the destination,
means, features and category of transport used;
2° the accommodation, its
location, degree of comfort and main features, its approval and
tourist rating corresponding to regulations or customs in the country
to be visited;
3° catering services
offered;
4° description of the
itinerary if the service purchased is a tour;
5° administrative and
health formalities to be completed, and the deadlines within which
they should be completed, by nationals or citizens of other member
countries in the European Union or another State that is part of the
agreement on the European economic space, especially in cases where
borders are crossed;
6° visits, excursions and
other services included in the fixed price or possibly available at
further cost;
7° the minimum and
maximum number of participants enabling the trip or holiday to take
place and, if the trip or holiday is subject to a minimum number of
participants, the deadline upon which the consumer should be informed
of the cancellation of the trip or holiday; this date may be set at no
less than twenty-one days before the due departure date;
8° the amount or
percentage of price to be paid as a down payment upon entering the
contract and the schedule established for the payment of the balance
due;
9° the terms upon which
prices may be revised, as provided for in the contract pursuant to
Article R. 211-8;
10° contractual
cancellation terms and conditions
11° cancellation terms
and conditions set out in Articles R. 211-9, R. 211-10 et R. 211-11;
12° information
concerning the optional taking out of an insurance policy covering the
consequences of certain specific risks, particularly repatriation
costs in case of accident or illness;
13° when the contract
includes air transport services, information for each leg of the
flight, as provided for in Articles R. 211-15 to R. 211-18.
Article R.211-5
Prior information given to the consumer binds the vendor, unless in
this information the vendor expressly reserves the right to modify
certain elements. The vendor should, in this case, clearly indicate
how this modification may intervene and what elements may be affected.
In any case, modifications made to prior information should be
communicated to the consumer before the contract is entered into.
Article R.211-6
The contract entered into between the vendor and the purchaser must be
written, drawn up in two examples, one of which is handed to the
purchaser, and signed by both parties. When the contract is entered
into electronically, Articles 1369-1 to 1369-11 of the Civil Code are
applied. The contract must include the following clauses:
1° the name and address
of the vendor, its managing director and insurance company as well as
the name and address of the organiser;
2° the destination or
destinations of the trip and, in the case of split holidays, the
different periods and dates;
3° the means, features
and categories of transport used, the dates and points of departure
and return;
4° the accommodation, its
location, degree of comfort and main features, its approval and
tourist rating corresponding to regulations or customs in the country
to be visited;
5° catering services
offered;
6° description of the
itinerary if the service purchased is a tour;
7° visits, excursions and
other services included in the total price of the trip or holiday;
8° the total price of
services invoiced and the indication of any possible revision of this
invoice on the strength of provisions in Article R. 211-8 ;
9° the indication, if
necessary, of charges or taxes relating to certain services, such as
landing, disembarking or boarding taxes in airports and ports,
visitor's occupancy tax when this has not been included in the price
of the service or services supplied;
10° the schedule and
methods of payment of the price; the last instalment made by the
purchaser may not be less than 30% of the price of the trip or holiday
and must be made at the time the documents enabling the trip or
holiday to be undertaken are handed over to the purchaser;
11° particular terms and
conditions requested by the purchaser and accepted by the vendor;
12° the method according
to which the purchaser may make a claim against the vendor for the
nonperformance or incorrect performance of the contract; such a claim
being sent as soon as possible by any means enabling a proof of
delivery to the purchaser be obtained, and, if necessary, notified in
writing to the organiser of the trip and service provider concerned;
13° the deadline when the
purchaser is notified if the trip or holiday is cancelled by the
vendor in cases when the trip or holiday is reliant upon a minimum
number of participants, in compliance with provisions in paragraph 7
of Article R. 211-4;
14° contractual
cancellation terms and conditions
15° cancellation
conditions set out in Articles R. 211-9, R. 211-10 and R. 211-11 ;
16° details concerning
the risks covered and the amount of guarantees in the insurance policy
covering the consequences of the vendor's professional public
liability;
17° information
concerning the insurance contract covering the consequences of certain
cases of cancellation taken out by the purchaser (policy number and
name of the insurer), and information concerning the assistance
contract covering certain particular risks, and particularly
repatriation costs in case of accident or illness; in this case, the
vendor must give the purchaser a document at least detailing the risks
covered and risks excluded;
18° the deadline on which
the purchaser must inform the vendor of any transfer of contract;
19° the undertaking to
supply the purchaser, at least ten days before the anticipated date of
departure, with the following information:
a) the name, address and
telephone number of the vendor's local representative, or, failing
this, the names, addresses and telephone numbers of local
organisations likely to help the consumer should any difficulties
arise, or, failing this, an emergency telephone number in order to
contact the vendor;
b) for trips and holidays
abroad for minors , a telephone number and address providing direct
contact with the child or the person in charge on the site of his/her
holiday;
20° the cancellation
clause and reimbursement without penalties of the sums paid by the
purchaser should the obligation of information set out in paragraph 13
of Article R. 211-4 not be met;
21° the undertaking to
supply the purchaser with the departure and arrival times in due
course before the start of the trip or holiday.
Article R.211-7
The purchaser may transfer his/her contract to a transferee who meets
the same conditions as him/her to go on the trip or holiday, as long
as this contract does not produce any effect. Unless more favourably
stipulated to the transferor, the latter should inform the vendor of
his/her decision by any means that enables a proof of delivery to be
obtained at least seven days before the start of the voyage. When the
service sold is a cruise, this deadline is fifteen days. This transfer
is not subject, in any case whatsoever, to prior authorization from
the vendor.
Article R.211-8
When the contract includes an express possibility of price revision,
within limits set out in Article L. 211-12, it should mention the
precise method of calculation, for both increases and decreases, in
price variation and particularly for the amount of transport charges
and related taxes, the currency or currencies that may have an
implication on the price of the trip or holiday, the part of the price
to which the variation is applied, the rate of the currency or
currencies applied as a reference when establishing the price detailed
in the contract.
Article R.211-9
When, before the purchaser's departure, the vendor is obliged to
modify one of the elements that is essential to the contract, such as
a significant price increase, and when the vendor disregards the
obligation of providing information mentioned in paragraph 13 of
Article R. 211- 4, the purchaser may, without prejudice to any
recourse for compensation for any possible damages suffered, and after
having been informed by the vendor by any means that enables proof of
delivery to be obtained:
either terminate his/her
contract and obtain without penalty the immediate reimbursement of
amounts paid;
or accept the
modification or the substitute trip proposed by the vendor; a rider to
the contract detailing the appropriate modifications is then signed by
the parties; any reduction in price is deducted from the amount that
may still be due by the purchaser, and, if the payment already made
exceeds the price of the modified service, the excess shall be
restored to the purchaser before departure.
Article R.211-10
In the case provided for in Article L. 211-14, when, before the
purchaser's departure, the vendor cancels the trip or holiday, the
latter should inform the purchaser by any means that enables proof of
delivery to be obtained; the purchaser, without prejudice to any
recourse for compensation for any possible damages suffered, obtains
immediate reimbursement, without penalty, of sums paid from the
vendor; in this case, the purchaser receives an allowance that is at
least equal to the penalty they he would have had to pay if the
cancellation had been made by him/her on that date. Provisions of this
article do not, in any case whatsoever, obstruct the conclusion of any
amicable agreement for a substitution trip or holiday proposed by the
vendor and accepted by the purchaser.
Article R.211-11
When, after the departure of the purchaser, the vendor is unable to
supply a predominant part of the services provided for in the contract
that represent a sizeable percentage of the price paid by the
purchaser, the vendor must immediately make the following arrangements
without prejudice to any recourse for compensation for any possible
damages suffered:
either offer services to
replace the anticipated services by possibly bearing any price
supplement and, if the services accepted by the purchaser are of an
inferior quality, the vendor should reimburse the difference in price
to the purchaser, upon his/her return;
or, if no replacement
services are proposed or if these are refused by the purchaser for
valid reasons, to supply the purchaser at no extra cost, transport
tickets in order to ensure his/her return, in conditions that may be
deemed to be equivalent, to the point of departure or to another place
accepted by both parties.
The provisions of this
article are applicable should the obligation set out in paragraph 13
of Article R. 211-4 not be met.
High of page
Conditions
of
sale